Publication Date:
2009
Short description:
Organisationa meeting 2: Conflict management / Baraldi, C., E., G. - In: Dialogue in intercultural communities / C. Baraldi. - STAMPA. - Amsterdam : John Benjamins, 2009. - ISBN 9789027210210. - pp. 101-125
abstract:
The essay concludes the analysis of organisational meetings, specifically focusing on forms of conflict management. Normative conflict resolution is identified as the main strategy of conflict direct management emerging in interactions. This is based on hierarchical relationships between camp directors and their staff, on the one hand, and adults who are leading the delegations of children and adolescents on the other. Most frequently, however, conflicts are avoided through withdrawals, minimisations, elusions/diversions, mitigations and postponements. Overall, the actions of directors and their staff are frequently oriented to the disempowerment of other participants, who frequently adapt to these strategies. Coordination and mediation characterising empowering dialogue are not frequent in conflict management, although some interesting dialogic actions are highlighted.
Iris type:
Capitolo/Saggio
Keywords:
conflict; normative resolution; avoidance; mitigation; mediation
List of contributors:
Baraldi, Claudio; E., Gambari
Book title:
Dialogue in intercultural communities