“I Highly Commend Its Efforts to Ensure Power Supply”: Exploring the Pragmatics of Textual Voices in Chinese and English CSR Reports.

The study explores the use of quoted voices in a corpus of CSR reports in English and Chinese. The article provides first an overview of literature regarding polyphony in CSR, previous studies discussing functions of direct quotations, and a brief discussion of the Appraisal theory proposed by Martin and White (2005). Next, Section 3 outlines the methods and procedures employed for the analysis. The following two sections discuss the results regarding the functions and attitude language used in direct quotations in the CSR report, with particular attention on a comparative perspective. Finally, the last section seeks to provide some interpretative conclusions related to the research questions