Digital Work: An Organizational Perspective

The essay focuses on the relationship between organization and digitalization, interpreted as the partial or total substitution of analog rules with digital rules for decision and action. The notion of digital work is then introduced, as the outcome of the digitalization of work organization, and its equalization to smart work is shown as problematic. Finally, the controversial relationships between the digital transformation of work and workers’ autonomy and well-being are discussed, still drawing fully from organizational theory and research.